Privacy Policy
Sara Resorts Management Sdn Bhd, operating as SEDC Talent Hub (“we”, “us”, or “our”), is committed to protecting your personal information in line with Malaysia’s Personal Data Protection Act 2010 (PDPA).
1. What We Collect
Depending on how you interact with us, we may collect:
- Contact & ID Info: Name, IC/Passport number, email address, phone number, mailing address.
- Work Info: Company name, job title, designation, department
- Event Info: Registration details, attendance, photos, videos, and feedback.
- Financial Info: Payment, billing, and invoice details.
- Technical Info: IP address, browser type, and website usage.
2. How We Collect It
We collect information when you:
- Fill out forms on our website, Google Forms, or social media (Facebook, Instagram, etc.).
- Contact us via email, phone, or WhatsApp.
- Attend our training sessions, events, or complete evaluation surveys.
- Are registered by your employer or organization for a program.
3. Why We Need It
We use your data to:
- Register you for programs and manage your attendance.
- Send event details, certificates, updates, and reminders.
- Process invoices and payments.
- Respond to your enquiries or feedback.
- Improve our services and comply with legal requirements.
- Send you info about future programs (only if you agree).
4. Direct Marketing & Opt-Out
With your permission, we may send you updates about upcoming courses or promotions via email, WhatsApp, SMS, or phone calls. You can unsubscribe anytime by contacting us or clicking the "unsubscribe" link in our emails. Choosing to opt out will not affect your program registrations.
5. Who We Share It With
We never sell your data. We only share it when necessary with:
- Our team, trainers, and program partners.
- Event venues and hotels hosting our programs.
- IT, cloud storage, and payment service providers.
- Legal, audit, or government bodies (if required by law).
6. Security & Storage
- Security: We use safety measures to protect your data from unauthorized access or loss.
- Retention: We only keep your data for as long as needed to fulfill our business or legal obligations. Once no longer required, it is securely deleted or anonymized.
- Overseas Data Transfer: If we use cloud systems outside Malaysia, we ensure your data remains protected.
7. Your Rights
Under the PDPA, you have the right to:
- Request a copy of your personal data.
- Correct inaccurate or outdated details.
- Withdraw your consent or stop us from processing your data.
8. Cookies & Links
Our website uses cookies to improve your browsing experience. You can turn off cookies in your browser settings if you prefer. Third-party sites linked on our website have their own privacy policies.
9. Contact Us
For any privacy questions or requests to update your data, please contact:
- Sara Resorts Management Sdn Bhd (SEDC Talent Hub)
- Address: 8th Floor, Menara SEDC,
- No. 2, The Ithmus,
- 93050 Kuching, Sarawak, Malaysia
- Email: sedctalenthub01@srmsbtraining.com.my
- Phone: (60) 82-551555
